I help enterprises bridge the gap between technical implementation and human adoption — across ERP migrations, financial workflow systems, and clinical software.
The throughline across my work is the same: how do we design systems, processes, and rollouts that humans will actually adopt at enterprise scale.
Discovery, fit-gap analysis, and change enablement on ERP and finance system implementations — with particular focus on the human side of S/4HANA migration programs.
Mixed-methods research for B2B, fintech, and regulated industries. Built scalable research operations across 22+ product teams at AWS Fintech R&D before going independent.
Two decades of peer-reviewed research on clinical workflow systems, surgical ergonomics, and medical device usability — informing both academic publications and industry practice.
Twenty-nine days remain. Most ECC customers still on Compatibility Pack functions don't have a remediation plan that will survive the deadline. A practical view of how to think about the next month — and why this small deadline tells us almost everything we need to know about the much larger one coming in 2027.
Read the essayI take on a small number of consulting engagements at a time, with a strong preference for organizations navigating ERP migration, enterprise research challenges, or healthcare workflow design. Reach out if you'd like to talk.
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